RENTAL
DURATION
24 hours from time of pick up. Hires must start and finish in the
location as per the contract agreement - should you wish to change
your drop off location once the hire has proceeded a relocation
charge will apply. No refunds for hires shortened once they have
commenced.
CANCELLATIONS
Where a booking is cancelled once it has been confirmed by deposit
or full payment a cancellation fee will apply, NZ$50.00 per booking.
If the hire is cancelled within 7 days of proceeding there are no
refunds of any monies paid.
If a booking has been confirmed by way of a deposit and you are
a "no show" and have not notified us in writing at least
24 hours prior to pick up we reserve the right to charge you a minimum
of three days rental.
INSURANCE
Full comprehensive insurance is mandatory in New Zealand and is
included in our rates. This insurance covers the hirer for damage
to the hire vehicle and any third party. The hirer is liable for
the first NZ $1000.00. The standard security of a credit card imprint
will be held for the excess and returned on completion of the hire
in accordance with the rental agreement. Where there is NO credit
card imprint a security of cash or travellers cheques to the value
of the liability is held.
IMPORTANT: We do not accept responsibility for
delay to travel plans due to medical/weather conditions etc and
cannnot stress strongly enough the importance of having good travel
insurance which will offer you good comprehensive protection in
most emergency situations.
Please check with your travel agent at the time of booking flights
to see what you are actually covered for.
DRIVERS
LICENCE
A minimum driving age of 21 applies and all drivers must present
a current full licence with English translation at the commencement
of the hire.
CHILD
AND BABY SEATS
Now compulsory in New Zealand for children under 5. Please advise
child's age so the correct size seat is fitted. There is a one off-fee
of NZ $25.00 per seat, per hire.
SKI
RACKS AND CHAINS
Ski racks and chains are available from South Island Branches during
the Winter months. Please reserve at time of making a reservation.
A one off-fee of NZ $25.00 per hire applies. A NZ $50.00 chain bond
is required for chains used in the ski season. This is fully refundable
on the undamaged return of the chains.
PAYMENTS
A 10% deposit is required to secure a booking, balance of payment
is required on commencement of each hire. Full payment is required
at the time of booking for all train/ ferry/ accomendation reservations.
Prefered payment is by Visa/ Mastercard/ AMEX/ Cash/ Bank drafts/
travellers cheques.
VEHICLE
SUBSTITUTION
Vehicle examples are for guidance only. We reserve the right to
substitute similar models.
